cancel
Showing results for 
Search instead for 
Did you mean: 
Ram_Chintakindi
New member
2 1 0 0
Message 1 of 4
262
Flag Post

5G Wifi connectivity

HP Recommended
HP 15 TouchSmart Notebook PC
Microsoft Windows 8.1 (64-bit)

I am unable to connect to 5G Wifi Network

3 REPLIES 3
Paul_Tikkanen
Level 21
Level 21
135,129 124,485 20,718 31,809
Message 2 of 4
Flag Post
HP Recommended

Hi:

 

Many HP notebooks back in the day that yours was made didn't come with dual band wifi adapters.

 

What model wifi adapter does your notebook have?

 

If you don't know, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.

 

Was this reply helpful? Yes No
Ram_Chintakindi
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

My Wifi Adaptor :  Ralink RT3290 802.11 bgn Wi-Fi Adaptor

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
135,129 124,485 20,718 31,809
Message 4 of 4
Flag Post
HP Recommended

Hi:

 

The  Ralink RT3290 802.11 bgn Wi-Fi Adapter is a single band (2.4 GHz only) wifi adapter.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation