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‎03-03-2025 03:35 AM

HP Recommended
Product: HP Stream 8 Tablet - 5901tw
Operating System: Microsoft Windows 10 (32-bit)
Product: Stream 8
Operating System: Microsoft Windows 10 (32-bit)

I have done everything to get the factory image to install. I get in a blue box;

 

A configuration change was requested to clear this computer's TPM (Trusted Platform Module)

 

Warning: Clearing erases information stored on the TPM. You will lose all created keys and access to data encrypted by these keys.

 

Press YES to clear the TPM

Press NO to reject this change and continue.

 

You you accept the change?

_____________________________________________________________

                                                 [Yes]                                                         [No]

_____________________________________________________________

 

Pressing neither works.  I believe the touch screen driver is not loaded.  How do I continue?

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