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Hello. Some time ago I made a mess in my computer and ended up using Linux. I can't install Windows, because I am getting information about "Media driver my computer needs is missing". Nothing helps. Can't install drivers, because they are *.exe - even extracting them on Linux/with Wine doesn't help. Can't use HP Cloud Recovery Tool, because it requires Windows and can be downloaded only through Microsoft Store (no device). Would prefer not to clean whole disk (I want to keep used Linux system), but eventually can do. BIOS updated too. Any ideas?

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