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- HP Community
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- Notebook Operating System and Recovery
- Re: A quick question about recovery

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11-18-2021 10:40 AM
DOes making a recovery disk this way take it from my recovery partition?
I can't access any recovery option at boot but I can make this recovery drive.
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11-18-2021 07:39 PM
I can't find the specs of your machine, from the following link
https://partsurfer.hp.com/Search.aspx?searchText=3Y054UA
Looks like it runs Windows 10 and you upgraded to Windows 11. On nearly all machine, the HP software is
It is no longer available, therefore you have to use
or using Cloud Recovery tool
https://support.hp.com/us-en/document/c06162205
Regards.
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11-18-2021 01:49 PM
@ThomM69 wrote:DOes making a recovery disk this way take it from my recovery partition?
Which software do you use ? Using HP built-in software it normally uses the CLEAN Recovery partition.
Regards.
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11-18-2021 07:39 PM
I can't find the specs of your machine, from the following link
https://partsurfer.hp.com/Search.aspx?searchText=3Y054UA
Looks like it runs Windows 10 and you upgraded to Windows 11. On nearly all machine, the HP software is
It is no longer available, therefore you have to use
or using Cloud Recovery tool
https://support.hp.com/us-en/document/c06162205
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
11-18-2021 10:33 PM - edited 11-18-2021 10:41 PM
My Laptop is
HP Laptop PC 17-by4000ery
17-by4633dx
Product number: 3Y054UA#ABA
It never came with that HP recovery. I wish it did as I'm lost as to which drivers to use. I do the autdetect on HP's site and it only comes up with a few drivers. I have no idea about pre installed software. No idea where to get copies of those from
I never updated to Win 11 but the HP CLOUD RECOVERY media has updated to Win11, unfortunately
so i guess those are my choices.
BUT ISN'T THIS WHERE I SHOULD GO? https://support.microsoft.com/en-us/windows/create-a-recovery-drive-abb4691b-5324-6d4a-8766-73fab304...