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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- A required CD/DVD drive device driver is missing.

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12-18-2016 06:38 PM
Hi,
I have checked the previous answers but I still have this problem.
When installing Windows 7 from new I get the 'A required CD/CVD drive device driver is missing'
When I browse I do not see the USB disk.
I have tried 2 different working Windows 7 iso's on 2 different USB disks (One USB2.0 and one USB3.0)
Is there any fix for this please ?
Solved! Go to Solution.
Accepted Solutions
12-19-2016 05:27 AM
OK I have resolved this myself.
I copied all the drivers for this model to a different laptop.
I extracted all the drivers to their unzipped state.
I copied all the drivers to the hard disk - If you can not do this then you can use a linux USB startup (Run Linux from the USB) and then copy to the hard disk.
When installing Windows I browsed to the Hard Disk and eventually found the driver that it was looking for (USB 3.0 Hub)
Hope it helps other users.
Thanks & Regards
Eddie
12-19-2016 05:27 AM
OK I have resolved this myself.
I copied all the drivers for this model to a different laptop.
I extracted all the drivers to their unzipped state.
I copied all the drivers to the hard disk - If you can not do this then you can use a linux USB startup (Run Linux from the USB) and then copy to the hard disk.
When installing Windows I browsed to the Hard Disk and eventually found the driver that it was looking for (USB 3.0 Hub)
Hope it helps other users.
Thanks & Regards
Eddie
12-19-2016 06:03 AM
However now I have installed a new Win 7, I have no means of input !
So no USB or Network are working.
I am off now to burn the drivers to a CD/DVD somewhere and use that to put the drivers on to the Hard Disk.