• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎04-11-2023 01:38 AM

HP Recommended
Product: HP 15-gw0000 Laptop PC (26H36AV)

im not able to use the touchpad and unkonwn device in device management and its detail iACPI\HPIC0003\2&DABA3FF&2 

please give the way to fix the touchpad problem and driver of the unkown device

1 REPLY 1

‎04-11-2023 07:32 AM

HP Recommended

Hi:

 

Your notebook is not supported by HP for W8.1 and there are only W10 and W11 drivers for it.

 

The only suggestion I can offer other than reinstalling W10, would be to try the W10 drivers for those devices.

 

Touchpad

 

Driver - HP 15-gw0000 Laptop PC series | HP® Customer Support

 

HPIC0003:

 

HP Application Enabling Software Driver

 

https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142171.exe 

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.