• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-31-2018 01:19 PM - edited ‎01-31-2018 02:24 PM

HP Recommended

Hello HP team!

I have a problem, my laptop is HP Pavilion G6 and the Product Number is: C4M01EA#UUW

I can't find the driver for this Device ID: ACPI\HPQ0004\3&11583659&0

Hope you can find it, Thanks in advance!

36 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-31-2018 01:31 PM - edited ‎01-31-2018 01:37 PM

HP Recommended

@Stinray

 

Try this one.

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

 

Or this one.

 

http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58626.exe

 

REO

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎01-31-2018 01:31 PM - edited ‎01-31-2018 01:37 PM

HP Recommended

@Stinray

 

Try this one.

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

 

Or this one.

 

http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58626.exe

 

REO

Was this reply helpful? Yes No

‎09-02-2019 01:33 PM

HP Recommended

Thank you the first one done the job right away.

My chip set is "AMD A6-3410mx apu with radeon(tm) hd graphics "

Many thanks

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.