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Honor Student
Posts: 3
Member Since: ‎09-13-2017
Message 1 of 6 (180 Views)
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ACPI\VEN_HPQ&DEV_0004

Product Name: HP Pavilion g6 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Добрый день!

    После обновления до windows 10, не могу найти и установить следующий драйвер оборудования (ACPI\VEN_HPQ&DEV_0004).

Помогите пожалуйста. Спасибо!

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Accepted Solution

Re: ACPI\VEN_HPQ&DEV_0004

Hi:

 

You need this driver...

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object. 

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

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Provost
Posts: 87,485
Member Since: ‎07-13-2010
Message 2 of 6 (159 Views)

Re: ACPI\VEN_HPQ&DEV_0004

Hi:

 

You need this driver...

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object. 

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

Honor Student
Posts: 3
Member Since: ‎09-13-2017
Message 3 of 6 (141 Views)

Re: ACPI\VEN_HPQ & DEV_0004

Good day! Unfortunately, the transition on Your link is not working. Find separately on the HP website there is no possibility.

Thank you!

(Добрый день! К сожалению переход по Вашей ссылке не работает. Найти отдельно на сайте HP нет возможности. Спасибо!)

Provost
Posts: 87,485
Member Since: ‎07-13-2010
Message 4 of 6 (128 Views)

Re: ACPI\VEN_HPQ & DEV_0004

Hi:

 

The link works fine for me.

 

Just use this driver from the g6 support page...Under the Software-Solutons section you want the HP ProtectSmart Hard Drive Protection

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-g6-2200-notebook-pc-series/5296082

Honor Student
Posts: 3
Member Since: ‎09-13-2017
Message 5 of 6 (118 Views)

Re: ACPI\VEN_HPQ & DEV_0004

Good day! Managed to install the first link. Thank you!

Добрый день! Получилось установить по первой ссылке. Спасибо!

Provost
Posts: 87,485
Member Since: ‎07-13-2010
Message 6 of 6 (114 Views)

Re: ACPI\VEN_HPQ & DEV_0004

You're very welcome.

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