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‎09-13-2017 10:49 PM - last edited on ‎02-13-2019 01:10 AM by Level 8

HP Recommended
Product: HP Pavilion g6 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Edit: Added translation:

Good day!     

After upgrading to windows 10, I cannot find and install the following hardware driver (ACPI \ VEN_HPQ & DEV_0004). Help me please. Thanks!

 

Original Post:

Добрый день!

После обновления до windows 10, не могу найти и установить следующий драйвер оборудования (ACPI\VEN_HPQ&DEV_0004).

Помогите пожалуйста. Спасибо!

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-14-2017 07:21 AM

HP Recommended

Hi:

 

You need this driver...

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object. 

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

View solution in original post

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5 REPLIES 5

‎09-14-2017 07:21 AM

HP Recommended

Hi:

 

You need this driver...

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object. 

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

Was this reply helpful? Yes No

‎09-14-2017 09:41 PM

HP Recommended

Good day! Unfortunately, the transition on Your link is not working. Find separately on the HP website there is no possibility.

Thank you!

(Добрый день! К сожалению переход по Вашей ссылке не работает. Найти отдельно на сайте HP нет возможности. Спасибо!)

Was this reply helpful? Yes No

‎09-15-2017 06:59 AM

HP Recommended

Hi:

 

The link works fine for me.

 

Just use this driver from the g6 support page...Under the Software-Solutons section you want the HP ProtectSmart Hard Drive Protection

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-g6-2200-notebook-pc-series/5296082

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‎09-15-2017 12:08 PM

HP Recommended

Good day! Managed to install the first link. Thank you!

Добрый день! Получилось установить по первой ссылке. Спасибо!

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‎09-15-2017 12:44 PM

HP Recommended

You're very welcome.

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