• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
OMEN 17-an100TX
Microsoft Windows 10 (64-bit)

I did a format for my laptop and the windows says  windows cannot be installed to this disk this computer's hardware may not support booting to this disk

And I can't change the hard mode because the advanced bios settings is not available 

Please help 

All I need is install windows

1 REPLY 1
HP Recommended

Hi:

 

Try using the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

 

You can download the cloud recovery tool from the Microsoft store.

 

Get HP Cloud Recovery Tool - Microsoft Store

 

If the tool doesn't work either, and you have to clean install W10, watch this video and see if cleaning the disk allows you to reinstall W10.

 

Windows 10 Install 2020 | DISKPART COMMANDS | HOW TO FORMAT HARD DISK FROM CMD - YouTube

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.