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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
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HP Recommended
HP Recommended
You are logging into the wrong account
Alternately your account has been corrupted or modified. For example, your birthdate was set to indicate you are a child and the PC is not letting you log in unless you have "family" permission
Look at the bottom of the login screen for an alternate login.
If no alternate login, ask for help over at answers.Microsoft
Login into the family safety using your Microsoft account credentials and see if your setting are good like your birthday
Thank you for using HP products and posting to the community.
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