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HP Recommended

Hello everyone,

I am trying to get the correct graphics drivers set up on my legacy HP ProBook 4520s running Windows 10 IoT Enterprise.

According to my laptop's original specifications and my initial hardware configuration, the dedicated graphics card inside this machine is an ATi Mobility Radeon HD 530v.

When I recently ran Windows Update to get the display adapter working, Windows automatically installed a legacy driver. However, after the reboot, my graphics card is now listed in Device Manager as ATi Mobility Radeon HD 4000 Series instead of the HD 530v.

I tried manually running the supported driver, then the original Catalyst 13.1 Legacy installer packages in compatibility mode, but the installation fails with the log error: "Driver Install: the driver package does not specify a hardware identifier."

My questions for the forum are:

  1. Is it safe/optimal to leave the laptop running on this generic "HD 4000 Series" Windows 10 driver, or am I losing out on performance?

  2. If I need the exact "HD 530v" designated driver, is there a specific HP-modded driver package or an .inf file modification I should use to force Windows 10 to recognize the correct name?

Any help or direct links to working legacy drivers for this specific HP model on Windows 10 would be greatly appreciated!

Thanks in advance.

1 REPLY 1
HP Recommended

Hi:

 

I can't answer your first question because I have no idea if or what performance differences there would be with the driver Windows update installs and the original W7 HD 530v driver if you want to do that.

 

On all of my old HP notebooks that came with Vista or W7 and I upgraded them to W10, I did not run any installation packages.

 

I manually installed the latest graphics driver (Vista or W7 as applicable) from the notebook's support page and pointed Windows to install the specific graphics driver I needed.

 

So, if you want the original graphics driver installed, see if this works.

 

Search for, download and install the free 7-Zip file utility, or I have zipped up and attached the file below.

 

Then uninstall the AMD graphics driver and software and restart the PC.

 

Under the display adapters device manager category after you restart the PC, should be the Microsoft Basic Display Adapter.

 

Then download and save the W7 AMD graphics driver from your notebook's support page.

 

ATI Video Driver and Control Panel 

 

sp52818.exe

 

After you save the graphics driver, right click on it and select 7-Zip from the list of items on the menu.

 

Have 7-Zip Extract to: and let it extract the exe file into its sp52818 folder name.

 

After the driver folder has been created, go to the device manager, click to expand the Display adapters device manager category.

 

Click on the Microsoft Basic display adapter.  Click on the driver tab.  Click on Update driver.

 

Select the 'Browse my computer for drivers' option and then at the bottom of that window, select the 'Let me pick from a list of available drivers on my computer.'

 

Click on Have Disk and browse to the driver folder that 7-Zip created>Packages>Drivers>Display>W76A_INF>CH115833, select the ATI Mobility Radeon HD 530v graphics adapter from the list and the driver should install.

 

Then restart the PC.

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