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HP Recommended
HP Pavilion x360 13-u102la
Microsoft Windows 10 (64-bit)

Hello, 

 

An error related to the acceleromer started appearing after updating Windows 10 after startup. 

Now the startup takes too long.  

 

Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.

 

When this has completed, restart the notebook.

 

When you are at the Windows desktop, download and install this version of HP 3D DriveGuard at the link below, and restart the PC.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.

 

When this has completed, restart the notebook.

 

When you are at the Windows desktop, download and install this version of HP 3D DriveGuard at the link below, and restart the PC.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

HP Recommended

Hi, 

 

Thank you very much! It works!. 

 

 

HP Recommended

You're very welcome.

HP Recommended

Helped alot, was fixing my fiance's computer and was having issues with that program and wasn't 100% sure if that would damage it and that helped. Thank you.

HP Recommended

Thank You!  Worked on my Laptop.  Keep up the great job HP

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