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HP Recommended
HP Envy 15-u010dx
Microsoft Windows 10 (64-bit)

For the past week or so, every time my computer started up a thing would pop up saying that accelerometerSt.exe wasn't working or whatever because vcruntime140.dll is missing. I came on here and found a thread saying that I should uninstall and then reinstall the newer version of HP 3D Driveguard, so that's what I did. But, whenever I try to download the new version I get this error message: Screenshot (3).png

 

Can anybody help me??? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Please download and install

 

   ftp://ftp.hp.com/pub/softpaq/sp75501-76000/sp75979.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

Hi,

 

Please download and install

 

   ftp://ftp.hp.com/pub/softpaq/sp75501-76000/sp75979.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

The file is corrupted. Please update the file.

 

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