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HP Recommended
Microsoft Windows 10 (64-bit)

to whome it may concern

 

after i updated my windows 10 home, every time when i boot up the computer, i saw

accelerometerSt.exe - system error

the code execution cannot proceed because accelerometerdll.DLL was not found. Reinstalling the program may fix this problem.

 

i saw a similar question, but their window verion is creator and DLL is different then mine.

 

thank you,

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello DP-K

 

after i update my drivers for missing devices.

 

missing drivers.jpg

 

 

with the following link

 

http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76484.exe

 

http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76200.exe

 

then the error disappeared.

 

i think all are related.

 

thank you very much!

View solution in original post

6 REPLIES 6
HP Recommended

Hi,

 

Try the following.

 

Download the version of HP 3D DriveGuard on the following link and save it to your Downloads folder.

 

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe

 

Download and install the x64 version of 7-Zip on the link below.

 

http://www.7-zip.org/

 

When you've installed 7-Zip, open your Downloads folder, right click on the sp81142 package, select 7-Zip, select extract files and then click Ok.

 

Cut this newly extracted folder and paste it on your Desktop so it's easy to find.

 

When done, hold down the Windows key and press R

 

Into the Run window, type devmgmt.msc and hit enter.

 

In Device Manager, expand System devices, right click the HP Mobile Data Protection Sensor entry and select 'Update Driver Software'.

 

In the following window, select 'Browser my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'.

 

In the next window, click the 'Have Disk' button and then browse to the extracted  sp81142 folder you pasted on your Desktop.

 

Browse into the sub-folder InstallFiles, open the folder Win10, left click on the file accelerometer to highlight it and then click Open.

 

Click on 'Ok' and then click 'Next' and wait for the driver to install.

 

When done, click 'Close' and then click 'Yes' to restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

thank you for the reply, but i can't find HP Mobile Data Protection Sensor  in device manager.

but i do find some other device without proper driver. so what i can do?

 

no HP Mobile Data Protection Sensor found.jpg

HP Recommended

Hi,

 

What happens if you just download and run the installer below?

 

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Hello 

 

after ran sp81142.exe by click the file and restarted my laptop. the error remains there. doesn't solve my issue.

 

HP Recommended

Hi,

 

If I think of anything else, I'll post back on this thread.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Hello DP-K

 

after i update my drivers for missing devices.

 

missing drivers.jpg

 

 

with the following link

 

http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76484.exe

 

http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76200.exe

 

then the error disappeared.

 

i think all are related.

 

thank you very much!

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