cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Shivalik
Level 2
3 1 0 9
Message 1 of 6
192,054
Flag Post

Solved!

AccelerometerSt.exe error (0xc000007b) on startup

HP Recommended
HP Pavilion 15-ab522TX
Microsoft Windows 10 (64-bit)

This error (0xc000007b) started appearing after updating Windows 10 after startup. 

Due to this error my laptop produces weird sounds  when i press buttons like rshift, rctrl, tab and windows button .

The taskbar also has become unresponsive.

Please help.

1 ACCEPTED SOLUTION

Accepted Solutions
DavidPK
Level 18
49,520 9,496 9,902 17,223
Message 2 of 6
Flag Post
HP Recommended

Hi,

 

Try the following.

 

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

 

When this has completed, restart the notebook.

 

When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67280.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5
DavidPK
Level 18
49,520 9,496 9,902 17,223
Message 2 of 6
Flag Post
HP Recommended

Hi,

 

Try the following.

 

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

 

When this has completed, restart the notebook.

 

When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67280.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
Shivalik
Author
Level 2
3 1 0 9
Message 3 of 6
Flag Post
HP Recommended

Thank you very much.

Accelerometer error is gone but those sounds still remain

 

Was this reply helpful? Yes No
connann2
New member
1 1 0 0
Message 4 of 6
Flag Post
HP Recommended

Try this driver: http://h20564.www2.hp.com/hpsc/swd/public/obtainSoftware?url=687474703A2F2F6674702E68702E636F6D2F707...

 

Or some HP 3D DriveGuard driver from other new model notebook.

Thats work for me.

Was this reply helpful? Yes No
mtdnow
New member
5 1 0 0
Message 5 of 6
Flag Post
HP Recommended

Noted other people's challenge with the above error but the posted solutions refer to a 3D HP Program which is not shown on my list of programs so I am unclear on what program is causing the above error message to come on every time I start up the computer.

 

Any suggestions would be appreciated to remove this irritant.

 

Thanks

 

Mitt

Was this reply helpful? Yes No
EddieE
New member
1 1 0 0
Message 6 of 6
Flag Post
HP Recommended

Thank you. I had the same problem and tried your suggestion. The error message is gone now, and my computer seems to be working fine.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation