• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion 360
Microsoft Windows 10 (64-bit)

Hello

 

Yesdterday I accidently formated my  recovery drive on my HP laptop. I plugged a USB drive into it and forgot it was MAC OS so was not seen by the PC.

 

How can I get a new image to put back on my 'D Drive'?

 

Many thanks for your help

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Suffy 

Basically -- you can't!  At least, in terms of recreating the HP Recovery partition and leaving everything else intact.

You CAN use something known as HP Recovery Media to do a factory reset of your PC, and since that removes the ENTIRE drive and recreates the original partitions, it recreates the HP Recovery partition, as well.

But, you have to purchase that and, as indicated, it wipes out your entire drive in the process.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

2 REPLIES 2
HP Recommended

@Suffy 

Basically -- you can't!  At least, in terms of recreating the HP Recovery partition and leaving everything else intact.

You CAN use something known as HP Recovery Media to do a factory reset of your PC, and since that removes the ENTIRE drive and recreates the original partitions, it recreates the HP Recovery partition, as well.

But, you have to purchase that and, as indicated, it wipes out your entire drive in the process.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Thank you very much for your reply.

 

Looks as if I am left just backing up my device and hoping nothing goes wrong.

 

Once again many thanks for your help.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.