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HP Recommended
Example: Pavilion dv6-2155dx
Microsoft Windows 7 (64-bit)

I would like to activate windows but my product key sticker has been scratched and i cant see the code. I have already checked my bios and used software and no luck. This computer came preinstalled with windows 7 and I reinstalled it.

Also i cant get it to work wirelessly i have to use ethernet.

1 REPLY 1
HP Recommended

Hi:

 

Unfortunately, no one will be able to help you activate Windows.

 

HP does not maintain any records of product keys installed on their PC's and if the key is unreadable, I don't see where there is anything you can do.

 

Here is the wifi driver you need though...

 

This package contains drivers required to enable functionality of the Intel Wireless LAN adapter on supported notebooks with supported operating systems.

 

https://ftp.hp.com/pub/softpaq/sp57501-58000/sp57976.exe

 

If you want to invest some money, you can order a recovery kit for your notebook from this vendor at the link below.

 

Computer Surgeons - Windows 7 Premium / Professional 64B Recovery Kit 601556-001 For HP Pavilion Ent...

 

You can contact them first, and confirm that you won't need to use a product key to activate windows before you make your purchase.

 

You shouldn't need a key, but check with them first.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.