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‎08-23-2021 11:13 AM

HP Recommended
Product: HP Spectre x360 Convertable 15-bl1xx
Operating System: Microsoft Windows 10 (64-bit)

Two day ago after having used my Spectre for three years, Windows told me that it was no longer activated.

 

The windows key displayed with Belarc Advisor is the generic (VK7JG-NPHTM-C97JM-9MPGT-3V66T) key. It appears that the key embedded in the BIOS has somehow been deleted.. 

 

I have the serial number from the "fn-esc" popup. I have the original bill of sale from BestBuy.

 

How do I get the Windows key associated with my serial number to re-activate the operating system?

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1 REPLY 1

‎08-23-2021 12:44 PM

HP Recommended

Assuming there was an original Windows 10 install, look at this thread to solve the problem.

https://techwiser.com/fix-windows-10-suddenly-not-activated-issue/


I'm not an HP employee.
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