Actually I have placed a complaint around a month ago. Because I was out of station the i couldn't s

[Chhabra2]

<span;>Actually I have placed a complaint around a month ago. Because I was out of station the i couldn't set up my laptop and see whether everything is up to the mark and now after setting it up the touchpad isn't working. As there was no such problem before hand and this happened only after the assistant came to correct my laptop i not being responsible of it this the hp's duty to make it correct for me.
<span;>I could have started a new case but as my warranty period is over i couldn't and now this will cost me heavily...therefore i request u to pls solve this issue as it wasn't created by my side and so I shouldn't be paying for this.

[Raj_05]

Hi @Chhabra2,

Welcome to the HP support community.

Please help us with the laptop serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Could you elaborate on the issue for better understanding?

Alden4
HP Support