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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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03-05-2021 08:16 PM
Can someone please point me in the direction of where i could mail my laptop to and have it fixed. I live off grid middle of nowhere not to many repair places. I have no idea what's wrong it wont even charge or turn on.
03-06-2021 10:05 AM
Sorry, but you should not just blindly send off your laptop HOPING it will get fixed. You really need to directly contact the service facility to confirm they are willing to work on it and, if that work is not for free, how you will get an estimate of the costs. They will then provide you the details needed to ship the laptop to them.
Since you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm
If that link does not provide you sufficient information, then use the main HP link:
https://support.hp.com/us-en/contact-hp?openCLC=true
I've found those links to be unreliable if you're using Win10 and the new Edge Browser; so if you are, you need to use something else, like FireFox.
Good Luck
I am a volunteer and I do not work for, nor represent, HP