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Sunnydawn1111
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Solved!

Admin locked and can't do anything as admin.

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HP 19-2113w

20210919_113616.jpg

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WAWood
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@Sunnydawn1111 

Looks like you are trying to change UAC -- and you can not do that unless you are logged in with an account that has Admin rights.

 

So what is happening when you try to login?

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

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WAWood
Level 16
Level 16
33,787 32,909 3,069 7,571
Message 2 of 3
Flag Post
HP Recommended

@Sunnydawn1111 

Looks like you are trying to change UAC -- and you can not do that unless you are logged in with an account that has Admin rights.

 

So what is happening when you try to login?

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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Sunnydawn1111
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When I try to login as the admin the picture I posted earlier pops up, I've tried everything I know to do. When I googled it it says it might need to update with it will not let me do because I can't get in as the administrator 

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