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Posts: 7
Member Since: ‎03-29-2017
Message 1 of 8 (112 Views)
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Admin password power up password system disabled

Product Name: HPK-HSTNN Q64C LAPTOP G62
Up G62 Notebook laptop got computer back after it was taken now administrator password power up password after failed attempts has system disabled key: 99378105
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Accepted Solution

Re: Admin password power up password system disabled

Hi,

 

Enter  26050121

 

Regards,

 

DP-K

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Posts: 46,170
Member Since: ‎09-24-2010
Message 2 of 8 (107 Views)

Re: Admin password power up password system disabled

Hi,

 

Enter  26050121

 

Regards,

 

DP-K

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Top Student
Posts: 7
Member Since: ‎03-29-2017
Message 3 of 8 (102 Views)

Re: Admin password power up password system disabled

K do I turn off then back on and enter that?
Top Student
Posts: 7
Member Since: ‎03-29-2017
Message 4 of 8 (98 Views)

Re: Admin password power up password system disabled

Do I turn computer off then back on Then enter that for the admin password
Provost
Posts: 46,170
Member Since: ‎09-24-2010
Message 5 of 8 (96 Views)

Re: Admin password power up password system disabled

Hi,

 

Yes, restart the machine, then enter the code I posted.

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Top Student
Posts: 7
Member Since: ‎03-29-2017
Message 6 of 8 (93 Views)

Re: Admin password power up password system disabled

Awesome! It worked!
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Posts: 46,170
Member Since: ‎09-24-2010
Message 7 of 8 (89 Views)

Re: Admin password power up password system disabled

You're welcome and good to hear Smiley Happy

 

All the best,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Top Student
Posts: 7
Member Since: ‎03-29-2017
Message 8 of 8 (84 Views)

Re: Admin password power up password system disabled

Ok so now someone has put a password on it and it seems to be overheating. How to I do a complete system reset? Or clear the passwords
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