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Admin password power up password system disabled

HPK-HSTNN Q64C LAPTOP G62
Up G62 Notebook laptop got computer back after it was taken now administrator password power up password after failed attempts has system disabled key: 99378105
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Admin password power up password system disabled

Hi,

 

Enter  26050121

 

Regards,

 

DP-K

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Admin password power up password system disabled

K do I turn off then back on and enter that?
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Admin password power up password system disabled

Do I turn computer off then back on Then enter that for the admin password
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Admin password power up password system disabled

Hi,

 

Yes, restart the machine, then enter the code I posted.

 

Regards,

 

DP-K

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Awesome! It worked!
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Admin password power up password system disabled

You're welcome and good to hear :generic:

 

All the best,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


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Admin password power up password system disabled

Ok so now someone has put a password on it and it seems to be overheating. How to I do a complete system reset? Or clear the passwords
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