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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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07-12-2020 05:11 PM
Hello..i bought this G72 from a pawnshop and got it home and immediately it started shutting down off and on . So i decided to run updates then boom all types of problems. Now it wont boot and asking for Power On password which i managed to get pass it then goes to hp symbol beeps then cuts off. I really need this laptop to study i cant afford a new one. How do i get windows 10 to reload?
07-14-2020 05:37 PM
Hey Bizzy48 😀
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
Regards,
MarcusC