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Locked

‎03-31-2024 12:04 PM

HP Recommended

My fiance has went to jail and he gave me his laptop and the administrative password he just recently gave me is not right how do I bypass a reset the system he told me to do that. 

Category:
1 REPLY 1

‎03-31-2024 03:15 PM

HP Recommended

I wish we could help you -- but we're not allowed to, since we have no way from here to verify ownership of any computer.


Therefore, according to the Community's Rules of Participation:


4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.


To get help resetting the password on your product, you have to Contact HP support in your region using the following link:

https://www.hp.com/us-en/contact-hp/ww-contact-us.html



I am a volunteer and I do not work for, nor represent, HP
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