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HP Recommended
pavillion
Microsoft Windows 8.1 (32-bit)

Hallo, ich habe ein Problem auf meinem HP Laptop Pavillion.  

Mir fehlt das Administrator-Passwort oder power on passwort

Ich habe versucht, Code in den vorher bereitgestellten Weblinks einzugeben:   https://bios-pw.org/

Dieser angezeigte Code ist nicht korrekt.

 

System deaktiviert 6B4C9157

 

bitte helfen !!!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Fichtel

 

For that model and (HEX) code you will need to contact HP in your region and they should be able to generate your Master code from your “SYSTEM DISABLED CODE”

 

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

When talking to the HP rep ask them to escalate your service request.

 

I have also heard that some have had success removing the RTC/BIOS battery???

 

REO

View solution in original post

1 REPLY 1
HP Recommended

@Fichtel

 

For that model and (HEX) code you will need to contact HP in your region and they should be able to generate your Master code from your “SYSTEM DISABLED CODE”

 

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

When talking to the HP rep ask them to escalate your service request.

 

I have also heard that some have had success removing the RTC/BIOS battery???

 

REO

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