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Jude57
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Message 1 of 2
187
Flag Post

Administrator lock-out, forgot pw

HP Recommended
Hp 360
Microsoft Windows 8.1 (64-bit)

I haven’t started u this laptop in 2 years and I don’t remember the password 

1 REPLY 1
MarcusC
Moderator
Moderator
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Message 2 of 2
Flag Post
HP Recommended

Hey  @Jude57 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.
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