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‎05-25-2017 04:21 PM

HP Recommended
Product: Hp stream
Hi, I just bought an hp stream laptop and when I went to turn it on it says I need an administrator password or to enter turn on password. It is a used laptop so I don't know the password could you help out ?
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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-25-2017 04:39 PM

HP Recommended

Hi,

 

Enter   78641068

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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4 REPLIES 4

‎05-25-2017 04:27 PM

HP Recommended

Hi,

 

At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎05-25-2017 04:30 PM

HP Recommended
67969068
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‎05-25-2017 04:39 PM

HP Recommended

Hi,

 

Enter   78641068

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎05-26-2017 12:05 PM

HP Recommended
It worked thank you so much !!
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