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Locked

‎01-29-2025 08:28 PM

HP Recommended
Product: EliteBook 1040 G3
Operating System: Microsoft Windows 10 (64-bit)

I have a laptop (EliteBook 1040 G3) that used in my old company in its domain, after leaving the company I decided to delete the domain, thinking that the administrator user would be available, I just deleted the domain and now asks me for an adminroot password, I’ve tried everything, and it is not booting from a USB stick

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-30-2025 07:52 AM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎01-30-2025 07:52 AM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

1 person found this reply helpful
Was this reply helpful? Yes No
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