Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-29-2022 08:52 AM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg1000 (43F53AV)
Operating System: Microsoft Windows 11

When I go to Control Panel > Power Option it shows balanced performance.  I would like to change that to maximum performance (my notebook is plugged in 98% of the time).  In previous PCs I had an option for processor performance but this PC does not offer that option.

 

How to I get to change the performance (alrady have maximum performance set id settings> power & Battery > power mode

HP ENVY 15t Quad TouchSmart
Category:
16 REPLIES 16

‎07-29-2022 07:39 PM

HP Recommended

Hello @neil154154 

 

Sorry to hear that you are having problems ... and I would like to help you.

 

(1) Update BIOS

HP Firmware Pack (Intel Processors)

F.10 Rev.A9.4 MBMar 22, 2022Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

 "

 

(2) Reboot

(3) Install/Update

Intel Chipset Installation Utility and Driver

10.1.18793.8276 Rev.D0.5 MBMar 22, 2022Download

Intel Dynamic Tuning Driver

8.7.10700.22502 Rev.D7.5 MBMar 25, 2022Download

Intel Management Engine Interface (MEI) Driver

2108.100.0.1053 Rev.C17.3 MBAug 27, 2021Download

Intel Serial IO Driver

30.100.2104.1 Rev.C0.8 MBAug 27, 2021Download

 

(4) Reboot

(5) Change performance settings

Read here -> Customize the Windows performance power slider

 

(6) Please report your results 

Was this reply helpful? Yes No

‎07-29-2022 07:53 PM

HP Recommended

I already had the BIOS update installed, I then installed the drivers your recommended and rebooted.  The power option did not change and I cannot change the processor performance

HP ENVY 15t Quad TouchSmart
Was this reply helpful? Yes No

‎07-29-2022 08:11 PM

HP Recommended

Hello @neil154154 

 

did you follow (5) ?

 

Was this reply helpful? Yes No

‎07-29-2022 08:16 PM

HP Recommended

Yes, I went to control panel>power Options and then created a new power plan and there was no option for processor performance.  All the same choices I had before I installed all of the drivers

HP ENVY 15t Quad TouchSmart
Was this reply helpful? Yes No

‎07-29-2022 08:37 PM

HP Recommended

Hello @neil154154 

 

Please send screenshot of cpu-z

https://www.cpuid.com/softwares/cpu-z.html

Direct Download:

https://www.cpuid.com/downloads/cpu-z/cpu-z_2.01-en.exe

 

Was this reply helpful? Yes No

‎07-29-2022 08:50 PM

HP Recommended

CPU-Z.png

HP ENVY 15t Quad TouchSmart
Was this reply helpful? Yes No

‎07-29-2022 09:03 PM - edited ‎07-29-2022 09:04 PM

HP Recommended

Hello @neil154154 

thanks for screenshot

 

The cpu -> specification

 

ark.intelark.intel

 

(1) Please send pictures of <all> BIOS settings

If there is <serial number> or <unique identification> number to be seen, please blur it !

 

(2) Please report your results

Was this reply helpful? Yes No

‎07-29-2022 09:17 PM - edited ‎07-30-2022 06:32 AM

HP Recommended

20220727_184709.jpg20220727_184713.jpg20220727_184717.jpg20220727_184723.jpg

HP ENVY 15t Quad TouchSmart
Was this reply helpful? Yes No

‎07-29-2022 09:33 PM - edited ‎07-29-2022 09:38 PM

HP Recommended

Please <edit> your post, delete first bios pictures, it contains UUID, blur and upload again.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.