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‎09-19-2017 02:00 PM

HP Recommended
Product: HP 360 Envy
Operating System: Microsoft Windows 10 (64-bit)

Whenever I try to go to advanced startup options by ANY reboot option provided, it just returns me to the login screen. I know I am doing it right since I have done it before, and it worked before. Is there any way to fix this problem? None of these ways work: F8, SHIFT F8, FUNCTION F11, F11, Recovery via settings, entering advanced startup via settings, and F5. If there is an answer, please tell me. I am using an HPx360 Envy with a touchscreen and i7 core, running Windows 10 Home 64 bit.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-20-2017 03:36 PM

HP Recommended

Hello, 

YOu likely have an M.2 drive and so it's really fast to boot. This is a good thing! ...Except in this one case. It may be easier to access your UEFI settings via a different method

Here's a document for you to go over the options. I would try 'Opening the Startup Menu from within Windows on the computer' options instead. 

Link

 

Thanks, 
Clayton

I am an HP Employee.

View solution in original post

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2 REPLIES 2

‎09-20-2017 03:36 PM

HP Recommended

Hello, 

YOu likely have an M.2 drive and so it's really fast to boot. This is a good thing! ...Except in this one case. It may be easier to access your UEFI settings via a different method

Here's a document for you to go over the options. I would try 'Opening the Startup Menu from within Windows on the computer' options instead. 

Link

 

Thanks, 
Clayton

I am an HP Employee.
Was this reply helpful? Yes No

‎10-03-2017 11:22 AM

HP Recommended

Thanks for the fast reply! I haven't tried it out yet, but I will give it a shot in my spare time.

Was this reply helpful? Yes No
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