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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Advenced BIOS HP G62

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04-23-2024 11:33 AM
Sorry, but apart from business notebooks and some high-end gaming PCs, accessing Advanced BIOS option on HP PCs is not possible.
Some OEMs lock out the advanced BIOS options to prevent customers from making changes to options that can destabilize or otherwise damage the PC -- and then send it back for repair under warranty claiming they did nothing to it.
I know only SOME of the advanced options are risky, but it's simpler to disable access to ALL advanced options than to allow/disallow on an individual option basis.
That's the course of action that HP has chosen. No one from here is going to provide you any means of getting around that.
I am a volunteer and I do not work for, nor represent, HP
04-23-2024 01:29 PM
Thanks for your answer Wawood.
This PC is more than 10 year old. It's not question to get any garantee after any mistake on it.
It''s a PC that could serve me actualy for basic thinks, and windows 7 is not a solution for me.
The only choice is it to put it at garbage ? Is it really a, ecological solution ? Is that the answer from HP to they customers ?
I may be will find a solution on the net ... flashing bios, making a disk with an other computer, ... But I will prefer that easier with a response from HP support.
04-23-2024 02:32 PM
I'm only a volunteer here -- passing along the HP policy about this. I'm not saying it is right or justified; I'm just passing it along.
You have to option to take this to a local laptop repair shop which may have the tools needed to gain the access you want.
I am a volunteer and I do not work for, nor represent, HP