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HP Recommended
HP Pavilion Gaming 17-cd1000 Laptop PC (8WK95AV)
Microsoft Windows 10 (64-bit)

Hello HP Community,

 

After my HP Pavilion decided to install a BIOS update,  it did not boot anymore, not even until the BIOS screen. It just turns on the fans but then shuts down immediately. 

 

I've reset the BIOS with the windows + B key method as well as via USB drive with the official driver from the HP website. Still the same on-off loop. 

I also tried to download an older version of the BIOS from the website but when trying to install it I got an error saying the USB drive had no files or corrupted files.

 

Its quite sad because before I had zero problems with the notebook which ran out of warranty 3 months ago.

 

Has anyone experienced something similar or even knows a solution to free my notebook from the endless loop?

 

Please let me know 🙂

9 REPLIES 9
HP Recommended

Hello @pergeht 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Power off notebook

(2Disconnect charger

(3Press and hold <power> button for 30 seconds

(4Connect charger

(5) Follow the HP standard procedure

 https://www.youtube.com/watch?v=qpiGUojtr3E

(6) Please report your results

In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow the simple steps in this video to restore your BIOS with ease. Chapters: 00:00 Introduction ...
HP Recommended

Thank you for your reply! 

 

I was following all the steps, I got to the recovery screen and it finished but unfortunately like before but when it then restarts it's turning off and on without showing anything  on the screen. Just the fans go on for some seconds sometimes quite loud. 

 

Maybe the update destroyed my motherboard or CPU? 

 

HP Recommended

Hello @pergeht 

 

(1) Double check with external monitor connected via vga/hdmi cable. Same error pattern on external monitor ?

 

- Power off notebook (press and hold <power> button until notebook switches off )

- Power off external monitor

- Connect vga/hdmi cable

- Power on external monitor

- Power on notebook

 

(2Please report your results

HP Recommended

Thanks for your reply!

I've followed your steps but it seems the monitor doesn't receive anything. Also during the BIOS recovery it didn't show anything just on the notebook. I've tried with a TV and a monitor.

HP Recommended

Hello @pergeht 

 

(1) Use (another Windows computer) to create <USB flash drive>

HP Notebook System BIOS Update

F.41 Rev.A29.4 MBSep 12, 2022Download

 

Follow --->>> BIOS Recovery Reinstall with USB

 

(2) Repeat reflash procedures:

 

  • windows + b <USB flash drive> not connected
  • windows + v <USB flash drive> not connected
  • windows + b <USB flash drive> connected
  • windows + v <USB flash drive> connected 

 

Keep me updated

Kind regards

HP Recommended

Hello Ub6424,

 

I've tried the two steps without, then with the usb stick like you said. But unfortunately still the same. 

 

Regards

Per

 

HP Recommended

Hello @pergeht 

 

My options are exhausted...

 

Recommendation and solution

 

HP warranty valid -> Contact HP Support for service repair

 

HP warranty expired:

You should have it serviced by a professional notebook (chip level) repair store.

 

Alternative:

If it can't be repaired or replacing the motherboard is too expensive, you should buy another notebook.

 

Good luck

HP Recommended

Hello Ub6424,

 

Thank you for all the help, I appreciate it!

 

I will contact a repair Shop and see if there are any options which are not super expensive. 

 

Regards

Per

HP Recommended

@pergeht wrote:

Hello Ub6424,

Thank you for all the help, I appreciate it!

I will contact a repair Shop and see if there are any options which are not super expensive. 

Regards

Per


Hello @pergeht 

You're welcome !

Keep me updated

Good luck

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.