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‎05-18-2025 10:11 PM

HP Recommended

Good evening. After hours of Remote downloading of a huge workshop program.  Technician asked me to enter Bios Boot Option and turn off "secure boot" so downloaded software settings will upload. 

 

I did so....now I am locked out of windows as my password is lost.  When I request a new one/send request to my email....nothing happens.  

 

I tried reversing the setting and turning back on "Secure Boot" ...nothing.  still locked out.  How do I reset my password.  My email is working.  Password reset code is not in spam or trash.

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