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Message 1 of 2
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After a utomatic bios update Laptoop doesn't start

HP Recommended
17-by0205ng laptop
Microsoft Windows 10 (64-bit)

Today I did turn on the laptop and It did begin automatic bios update. When It finished then it did turn off and doesn't turn on...

I prove the metode: windows+ B keys and power etc...It turns on and does the same...

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Message 2 of 2
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@abiaynge

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (do not skip any troubleshooting steps even if you feel steps are repeating)

BIOS default:

  1. Turn off the computer and wait five seconds.
  2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
  3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
  4. Press F10 to Save and Exit.
  5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
  6. Follow the prompts to restart your computer. If the issue persists, follow next steps.

1-Immediately after powering on hold/tap the Esc key.

2-When the Menu Appears, tap F2 for System Diagnostics.

3-In the list of items will be BIOS or Firmware Management. Use the arrow key to move down & highlight it. Press Enter key.

4-You should now have a Rollback BIOS option. Use arrow key again to highlight and press Enter key.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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