After an HP firmware update last night, my laptop no longer recognizes my Seagate external drive

[TTSRobert]

My Seagate Expansion SCSI Disk Device was working well until an HP and Windows update yesterday afternoon. After the update, it immediately stopped recognizing my drive so my storage is inaccessible. The drive is beeping, which means the USB port isn't even supplying power. The PC chimes when I plug it in - but no device recognition.

[TTSRobert]

I should clarify. It does not show up on File Explorer. It does show up under Device Manager -> Disk drives. When you click on it, it says it is working properly and drivers are current. However, when you click on Volumes and Populate  - it can't find anything. 

[Treeko]

Hi @TTSRobert 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing issues.

Please update the drivers using HP Support Assistant. Kindly refer to the steps on this link and let me know if that fixes the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support