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‎01-31-2019 10:04 PM

HP Recommended
Product: Example: hp notebook
Operating System: Microsoft Windows 10 (64-bit)

i have done factory reset to my laptop and its asking for 'OTHERS USER' name and password that i dnt have.

so please help me how to open my laptop.IMG-20190201-WA0000.jpg

 

1 person had the same question
1 REPLY 1

‎02-01-2019 08:13 AM

HP Recommended

Welcome to the HP Support Community @Affan3 

 

To better assist you, the members will need the exact model number or product number of your laptop/desktop or printer???

 

HP Notebook PCs - How Do I Find My Model Number or Product Number?

 

https://support.hp.com/us-en/document/c00033108

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

 

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