After factory reset windows 10 fails at reinstalling

[DebbieLives]

The initial issue was that the laptop would go into hibernation after not being used (as expected) but then upon returning and waking the system I would be a blue screen asking me to login, after which it would be in the "Automatic Repair" screen;  I proceeded to reset while maintaining my files after a couple tries and eventually I would get back in, but it would utlimately return to this screen after returning to the laptop.  I was able to back up what was important to me, and then proceeded to attempt a facotry reset just to clean the slate and start fresh; the recovery part worked fine (it appeared) but windows during the installation would eventually popup with a window saying " Windows could not complete the installation.  To install Windows on this computer, restart the installation.".  

With that being said I made multiple attempts at resetting; tried some of the "Command prompty" tricks; attempted the "Reset This PC" with full recovery to blow everythign way; and the results were alwasy the same.

If anyone can offer any advice on what I need to do it would be greatly appreciated; at the moment its a dead brick.

Thank you.

[ieee488]

https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html

[Paul_Tikkanen · Accepted solution]

Hi, @DebbieLives

If the factory reset option doesn't work for you, the only suggestion I can offer would be to clean install W10 as follows...

You can make a W10 USB flash drive installer with the Microsoft Media Creation Tool, using an 8 GB flash drive using another Windows PC, if your PC is not working.

https://www.microsoft.com/en-us/software-download/windows10

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

Here are the steps to create the W10 USB flash drive installer...

1. Select Download tool now, and select Run.
2. If you agree to the license terms, select Accept.
3. On the What do you want to do? page, select Create installation media for another PC, and then select Next.

4. Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.

5. Select which media you want to use:
6. USB flash drive.  Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted. 

Then you can reinstall the drivers and available software from the PC's support page.

[DebbieLives]

Thank you.   I took your advice and went for a clean install of windows and now everything is working perfectly with a fresh copy of Windows 10.

Unfortunetly the backup PC was an old Windows XP box so Instead of Windows Media Creation I used an XP compatible version of Rufus to make a bootable USB which worked good as well.

Thank you again.

[Paul_Tikkanen]

You're very welcome.

Glad you were able to find a workaround by using Rufus to create the bootable installation media on XP.