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‎01-04-2020 01:12 AM

HP Recommended
Product: Notebook15ap
Operating System: Microsoft Windows 10 (64-bit)

After installing quick heal antivirus protection in my pc and after restarting it is telling that you can't access your file , and files created in this profile will be deleted when you sign out. To fix this sign out and signing in later. Please see the ev  what can i do please help me 

1 REPLY 1

‎01-04-2020 04:05 AM

HP Recommended

I suggest sticking with the mainstream AntiVirus products. I have been using ESET Internet suite for about eleven years.

 

I suggest contacting "quick heal antivirus" and ask them how to resolve the issue. I see that "Quick heal antivirus"is local in India.

 

Otherwise, I would bite the bullet and gather my software and then perform an HP Cloud  recovery without reinstalling the antivirus that caused the problem.

HP Cloud Recovery web document

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=2ahUKEwisxK-05unm...


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