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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- After setting windows 10, hp logo is not showing at startup.

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04-19-2019
09:12 AM
- last edited on
04-19-2019
09:15 AM
by
kevin-t
After setting windows 10 with new partition, hp logo is not showing at startup.
It's turn on with blinks instead of hp startup logo than windows startup logo appears.
After resetting disc partition recovery disc was erased.
Can you please help me to get back my hp startup logo as well as recovery disc.
Model: HP notebook 15t- da0000 CTO
serial number: [edited]
04-20-2019 03:14 AM
Hello @KRakib
The boot logo of HP which you used to see was part of a customization which HP has done when installing Windows before for your PC. If you have reinstalled Windows and if you used a "vanialla" clean Windows installation , then this modification is gone.
It's just a picture. You can restore it if you use original HP recovery media for the specific Windows version your PC model is entitled. Since you are located in Asia, you need to contact your local HP office or HP service centers and see if they can provide you with recovery media. Here is how to reach to them
- Contact HP for a PC with an active warranty ->https://support.hp.com/in-en/contact-hp
or
- Contact authorized repair center and ask for recovery media -> https://support.hp.com/in-en/service-center
Alternative options - use your own custom logo during start up OR even download the HP logo from the Internet and use it -> here is how >> https://www.thewindowsclub.com/change-windows-boot-logo-using-hackbgrt
Caution: This is not officially supported by HP. Making changes to bootloader is a little risky, and it could make the system unbootable. Make sure you have a proper data back up and that Windows Recovery Media or installation media is handy.if anything goes wrong.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
04-22-2019
02:40 AM
- last edited on
04-22-2019
07:38 AM
by
kevin-t
Is there any online source to download recovery disc for my notebook.
It's product number is confusing,
At hp home page it says: 4HL43AV
Hp support A. Says: 3FR23AV
serial number: [edited]