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HP Notebook - 15-da0388tu

I have updated my laptop and shut it down, after sometime when I ONN my laptop it shows 'Working on updates and Don't turn off your computer. It reaches 98% and then shows error. It doesn't open after that.

1 REPLY 1
HP Recommended

@Hrithik05hi,

 

Thanks for reaching out to the HP Support Community! 🎉

 

I’m here to help you troubleshoot your issue and get things back on track. Just follow these steps below, and we’ll have you running smoothly in no time:

 

  • Restart your laptop by holding the power button for 10-15 seconds, then turn it back on.
  • Open Command Prompt from Advanced Startup Options.
    • To check and fix disk errors, type:
      chkdsk /f C: (Replace "C:" with drive consisting Windows).
    • To scan and repair system files, type:
      sfc /scannow.
  • Restore your system to an earlier time by using System Restore in Safe Mode.
  • Uninstall recent updates if you can get into Windows through the settings.
  • Try Startup Repair if your laptop won’t start properly.
  • Reset your PC if nothing works, but make sure to back up your data first if possible.

I’m pretty confident this will do the trick! But hey, if you run into any bumps along the way or need a little extra help, just give me a shout! I’ve got your back. 💪

 

Also, if this reply solved your problem (or made you feel like a tech wizard 😎), please click "Accepted Solution". It helps others, and I promise I’ll do a little happy dance. 🕺 Also, if you could click 'Yes' under ‘Was this reply helpful?’—that’s like giving me a virtual high-five. 🙌

 

Thanks again for being awesome, and I hope you have an amazing day ahead! 🌟

 

Cheers,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.