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08-14-2022 09:43 PM - edited 08-14-2022 09:46 PM
Product: HP EliteBook 8560p Notebook PC (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)
After updating my BIOS to F.67 from HP website, Now I am not able to use my webcam, I got an error code: 0xA00F4244<NoCamerasAreAttached> and I also have not any option to rollback to previous version of BIOS, I also tried to install driver but unable to install it, because it give me an error that webcam hardware is not found, so please help me, to recover my BIOS and enjoy using my webcam
7 REPLIES 7
08-15-2022 03:55 AM
Sorry to hear that you are having problems ... I would like to help you.
I want the check your current system configuration.
(1) Run msinfo32
- Select <System Summary>:
- copy/paste to following key/values pairs:
System SKU ( equals HP product number (p/n) )
(2) Open windows <device manager>
- look for webcam device and send screenshot
(3) Please report your results
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