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HP Recommended
HP Pavilion 15-cs2082tx
Microsoft Windows 11

After updating windows 11 in my Hp pavilion laptop collapsed and bios not loading….. 

please guide what to do now ?

Is windows 11 not working properly on Hp pavilion laptop ?

9 REPLIES 9
HP Recommended

Hello @Chetangothi 

 

Sorry to hear that you are having problems ... and I would like to help you.

 

Your computer model is only certified for Windows 10 by HP

 

First follow the HP standard procedures:

(1https://www.youtube.com/watch?v=sj6kYmT7GLs

(2https://www.youtube.com/watch?v=qpiGUojtr3E

 

(3) If BIOS is ok:

Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(4) Recover your operating system

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10

https://support.hp.com/us-en/document/ish_4511095-4511141-16

In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow the simple steps in this video to restore your BIOS with ease. Chapters: 00:00 Introduction ...
This video is updated https://youtu.be/wx8CS44fin4 In this video, you will see how to fix an HP laptop with a black screen. If you can hear the fans and hard drives when you turn on your laptop but the screen remains black, follow the steps in this video to try resetting the laptop. Learn how to ...
This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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After attempts of recovery

B310E1C0-6B47-4524-8BFF-D872A8B95CC2.jpeg

by Hp cloud recovery….

I get an error of retry……

One thing I noticed that my bios loading taking more time.

Please guide me …

HP Recommended

Click button 'Details' and send picture.

Try to repeat the recovery.

 

 

HP Recommended

04D10E38-B067-4BBF-BC08-0B6C7B5D0B9D.jpeg

  

E5383BAF-0F6B-4FDC-8207-7DF0A478DE7A.jpeg

6860A229-01DF-4B92-B3EA-6F2B919B77A9.jpeg

 I have also retried….

 

HP Recommended

Hello @Chetangothi 

 

(1) In your case you should use the official Microsoft method:

 

https://www.microsoft.com/en-us/software-download/windows10

Click [ Download Now ] below <Create Windows 10 installation media>

 

(2) Please report your results

HP Recommended

image.jpg

 my laptop has ssd ( 250 Gb ) & HDD ( 1 TB ) 

Ssd  is not shown in menu ….

what to do now ???

HP Recommended

Hello @Chetangothi 

 

(1) Download intel driver 

https://www.intel.com/content/www/us/en/download/19512/intel-rapid-storage-technology-driver-install...

 

ub6424_0-1658763792744.png

 

(2) Extract F6flpy-x64-Non-VMD.zip and F6flpy-x64-VMD.zip

copy the directories F6flpy-x64-Non-VMD and F6flpy-x64-VMD to usb flash drive

(3) Repeat windows 10 installation, later choose [load driver] to navigate to usb flash drive directory of intel driver and confirm

(try both drives)

(4) click [refresh]

(5) Please report your results

HP Recommended

SSD also not shown in BIOS ….

 

Only HDD shows ….

 

So this will be helpful ???

HP Recommended
Some users may find their SSD not showing up in bios when they try to change the boot order in it. They can even see the SSD in Task Manager, but cannot access it, after watching this video you will know the answer. 🔔 Download Free AOMEI Backupper Now 👉 ...
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