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HP Stream Laptop 11-ahOXX
Microsoft Windows 10 (64-bit)

An update from Windows popped up on my computer for Microsoft Edge so I downloaded it and then the computer restarted but when it powered back up airplane mode is on, the Firewall is down, along with several other systems. When I try to turn them back on it says I need WiFi but I can’t get any to it because of airplane mode. I’ve tried everything that I know (which isn’t much) and all I know to do is backup my files and reboot the computer but I’m hoping there’s a way to bypass it. Thank you for your help and time. 

4 REPLIES 4
HP Recommended

Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Results for "HP Stream Laptop 11-AhOXX" (18)


Please do not post Serial Numbers.

 

How are you currently posting?   

 

 

HP Recommended

Thank you. I will try this when I get back to the office and will let you know if fixes the problem. 
Oh and I’m posting with my IPhone. 

HP Recommended

Hi

So download and attempt transfer from the iPhone, bluetooth or a cable connection?

 

Or onto a USB?

HP Recommended

So I ended up getting a friend of mine to look and he went to made the computer go to a screen with a lot of codes. Then he changed some codes and got the airplane mode off. From there he reset the computer and everything working 

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