• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-31-2019 05:27 AM

HP Recommended
Product: Example: Pavilion notebook pc
Operating System: Microsoft Windows 10 (64-bit)

 The operating system couldn't be loaded because  a critical system driver is missing or contain error. Which is this below.

File:/windows/systey32/driver/ReFS.sys

Error code:0xc0000221

1 REPLY 1

‎11-02-2019 12:54 PM

HP Recommended

@Markizzo

 

Since the OS is corrupted, I suggest you perform a Reset and that should work

 

You can refer to these Links.

 

Windows 10 Reset: https://support.hp.com/in-en/document/c04742289

 

Windows 10 Recovery Options: https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options

 

Keep me posted how it goes 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.