Am trying to recover my lost account that was lost while trying to install a network drive

[DT321]

 am trying to recover my lost account that was lost when installing a network drive but keeps on telling me I need to sign out

[Irfan_06]

Hi @DT321,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are looking for information in recoverying one of your accounts that was on your Laptop.

To understand the issue and help you, please share the details listed below:

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Are you referring to the Microsoft connected account?

- When was the last time it was working fine?

- Are you able to login to your PC with the current account it was setup with?

Take care and have a great day ahead!

Irwin6

HP Support