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- Am unable to unlock my windows 7 it is showing the specified...

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05-19-2019
05:12 PM
- last edited on
05-19-2019
07:10 PM
by
Cheron-Z
My windows 7 with product number XF483EA#ABU and serial number [edit] is not unlocking it is showing the specified procedure could not be found
05-20-2019 08:09 AM
If you're unable to login to Win7, we here are unable to help you with that.
Sorry, we are no longer able to provide any assistance with password reset or recovery issues.
According to the Community's Rules of Participation (which you can read from here: https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage😞
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
I am a volunteer and I do not work for, nor represent, HP