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‎08-09-2021 03:15 PM

HP Recommended
Product: HP Pavilion 15 i7-1165G7
Operating System: Linux

I have no idea what an issue is and how could I debug it.

 

I tried a few Linux distros (Clean arch, Garuda, OopenSuse tumbleweed, Ubuntu) and all are randomly freezing to the point that sysRQ REISUB not working, and I truly have no idea how to find what's the reason for that. Do you have any suggestions?

This is my first HP laptop and I have never before met with sth like that.

Category:
1 REPLY 1

‎08-09-2021 09:57 PM

HP Recommended

@Booonia 

I'm sorry, but HP does not provide support for Linux distros.

IF you replace the preloaded Windows OS with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.

Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.

Your best bet for support now is to contact the support forum of the distro you are using.



I am a volunteer and I do not work for, nor represent, HP
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