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HP Recommended
HP-Pavilion p6-2303

Hi there,

 

I have an hp pavilion desktop p6-2303. Recently, I faced with an hardware problem and got my pc repaired. But during the repair the fixer couldn't saved my win8. Instead he installed a 32bit win 7 which is upgraded to win10. But I think it prevents my 64bit processor to work with more performance. Is there anyway to get my 64 bit win8 OEM key back? My pc telling me that there's no key in the motherboard.

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @themasterchief 

 

If the PC was upgraded to W10 32 bit from W7 32 bit, you can reinstall W10 64 bit for free as follows...

 

Make a bootable USB installation flash drive using the media creation tool at the link below.  Make the 64 bit installation media.

 

https://www.microsoft.com/en-us/software-download/windows10

 

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 x64 will install and automatically activate once you are connected to the internet.

View solution in original post

18 REPLIES 18
HP Recommended

Hi
ShowKeyPlus from the Microsoft Store (probably the best choice).
https://www.microsoft.com/en-us/p/showkeyplus/9pkvzcprx9nv?activetab=pivot:overviewtab

The output is like this....
ShowKeyPlus - Windows Product Key Information

Product Name: Windows 10 Home
Version: 12345.678 (64-bit OS)
Product ID: 00000-00000-00000-AAOEM
Installed Key: 12345-67890-09876-54321
OEM Key: MICRO-SOFTY-WINDO-WSTEN-64BIT
OEM Edition: Win 10 RTM Core OEM:DM


ALSO
KeyFinderInstaller may help.…
It gives this…. – CD Key: 12345-67890-09876-54321

ELSE
There is a possibility of finding the same value in the Registry....
USING RegEdit the key is listed below and it’s content also shown.
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform

BackupProductKeyDefault 12345-67890-09876-54321

Three different names for the same value in 3 different software methods.

HP Recommended
HP Recommended

Thank you for answering.

When I apply the regedit solution, it gves me the generic common key of Win10.

Is there any solution?

 

HP Recommended

What do you mean by this solution exactly? What should i do?

HP Recommended

Hi

I don't understand.

You asked....

"Is there anyway to get my 64 bit win8 retail key back?"

 

My best solution is...

You download and run the link for the "show key plus"  write down on the back of an old envelope all/any keys it gives you.

 

 

OR

You take the whole thing back to the repairer and get them to install at NO COST W8.x as it was.

 

https://www.howtogeek.com/187525/how-to-perform-a-clean-install-of-windows-8.1-with-a-windows-8-key/

https://www.wikihow.com/Reinstall-Windows-8.1

 

I don't know what you ultimately want to achieve.

Install a 64 bit version of Windows 7

Install a 64 bit version of Windows 8 

or something else.

 

 

 

HP Recommended

Im sorry my mistake i wrote retail instead of OEM.

 

Im telling that now i have an win7 32 bit key which is upgraded to win10 and installed in my pc.

 

But i realized that my processor is 64 bit based.

 

So, now im asking that can i install win 10 64 bit with win 7 32 bit key?

 

OR

 

Do i have a right to request my old win8 64 bit key from Hp?

HP Recommended

In addition, when i run showkeyplus its telling me there s no OEM key.

HP Recommended

Hi

From the beginning please...

You had a repair done. What did you pay for and is there a receipt?

What was Repaired / Replaced?

 

 

 

 

HP Recommended

Hi, @themasterchief 

 

If the PC was upgraded to W10 32 bit from W7 32 bit, you can reinstall W10 64 bit for free as follows...

 

Make a bootable USB installation flash drive using the media creation tool at the link below.  Make the 64 bit installation media.

 

https://www.microsoft.com/en-us/software-download/windows10

 

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 x64 will install and automatically activate once you are connected to the internet.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.