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‎02-06-2018 07:55 PM - last edited on ‎02-06-2018 08:03 PM by Retired

HP Recommended

I have tried everything and none of the updates will not work for me.  I downloaded the update after seaching my computer. It listed the upate as sp 81920. but i still get the popup message.  I have the HP Pavilion Laptop 15-cd0xx.

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‎02-06-2018 08:13 PM

HP Recommended

Hi:

 

See if this newer version works...

 

https://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe

 

When the installation has completed, restart the notebook.

 

View solution in original post

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3 REPLIES 3

‎02-06-2018 08:13 PM

HP Recommended

Hi:

 

See if this newer version works...

 

https://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe

 

When the installation has completed, restart the notebook.

 

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‎02-07-2018 05:44 AM

HP Recommended

That last link you gave me did the trick.  I rebooted after I installed the program but i did not see any popup message.   Thank You!!.

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‎02-07-2018 06:53 AM

HP Recommended

You're very welcome.

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